Quality Policy & Values Statement
To operate a safe and successful business which can compete with its peers and to maintain a management system as an integral part of the business.
The nature of the Company’s activities places particular emphasis on quality, experience, expertise, safety, performance and reliability. The objective of the Directors and Management is to ensure that our personnel develop the skills and abilities enable us to perform effectively now and into the future.
We will provide products and services which will satisfy or exceed our client’s requirements. In order to achieve our objectives it is our policy to retain an effective and continuously improving Quality Management System based on the requirements of API Specification Q1 Eighth Edition, ISO/TS 29001:2010 and ISO 9001:2008 accreditation requirements.
Quality objectives
Satisfy or exceed customer expectations.
- Continued improvement of employee skills by provision of training.
- Monitoring customer satisfaction by the frequency of their new & return orders.
- Adopting the latest technologies where ever possible to deliver improved outcomes for customers.
Provide our customers with a constant quality capability
- Continually developing our Quality System by way of PIF’s, CIP’s & regular auditing.
- Keeping our Quality System current to the latest standard.
- All our employee’s involvement & responsibilities in our QA system is frequently nurtured.
Provide a safe and supportive environment for our employees
- Employees are given a thorough safety induction upon commencement of their employment with us.
- Having monthly Toolbox Meetings to encourage employee’s safety, concerns & addressing those concerns.
- Regular reporting of safety related incidents to all employees via Tool Box Meetings.
- Employees have regular support meetings with management to monitor & enhance their job satisfaction.
